Privacy Policy

The privacy of our customers is important to us. This Privacy Policy intends to inform YOU about the use by INFINITY of the Personal Data (as defined below) INFINITY can collect about YOU. This Privacy Policy applies in addition to the terms of use or contract, if any, applicable to the services provided to YOU by INFINITY.

Be sure that, before using the services of INFINITY, YOU understand and agree with this Privacy Policy. By using any Service (as defined below) provided by INFINITY, YOU consent to the collection, use and disclosure of your Personal Data by INFINITY in accordance with this Privacy Policy.


“You” means any end user of a service provided by Infinity or any individual whose Personal Data is collected by Infinity. “Your” will be construed accordingly.

“We” or “INFINITY” means Infinity, a company incorporated under the laws of Kyrgyzstan under registration number 182246 3301 ООО, and each of its affiliates. “Our” and “us” will be construed accordingly

“Personal Data” means any personal data related to YOU (i.e., information by which YOU are individually identifiable or related to YOU as identified) as collected by INFINITY.

“Service” means any product or service used by YOU as provided by INFINITY (including websites).


2.1 Why does INFINITY collect Personal Data?

INFINITY needs your Personal Data in order to provide Services (for example: pay YOU, distribute your music, answer your questions, keep track of your account, collect fees, provide new opportunities, contact YOU for update purposes, optimize the use of our website, deliver new products and a high-quality user experience).

2.2 What Personal Data does INFINITY collect?

Personal collected by INFINITY directly from YOU:

INFINITY will need basic Personal Data that might, inter alia, consist of all or part of the following:
– Name of the end user or of the account holder;
– Postmail address and geographical position;
– Email addresses and phone numbers;
– Language spoken;
– Technical information as referred to in Section 5 below (cookies, IP address, etc)
– Credit/charge card information to collect from YOU various fees and charges for Services;
– Bank account and/or PayPal account details to pay money owed to YOU under the Services;
– Your social security number and/or tax identification number (if YOU sign up for Services that require collecting such information);
– Any personal information that will help remind YOU of your INFINITY account login and/or password.

INFINITY may also collect from YOU:
– any other Personal Data as YOU may communicate to INFINITY from time to time by your own choice.
– non-Personal Data including: names of your songs and albums and the related artists; year that your recordings were made/released; name of the persons or entities that own and control the rights to the songs, albums and/or artwork delivered to INFINITY. Such information may be used inter alia to keep track of how albums and/or songs are sold for ranking charts.

INFINITY may also set up a system that allows YOU to purchase and/or send gift certificates or links to any content or Services to other INFINITY users, family members, friends or contacts. To that end, INFINITY may require personal information about the recipient, only for the purpose for which it is collected.

Personal collected by INFINITY from third parties:

INFINITY may also be provided Personal Data by third parties to whom YOU have communicated Personal Data according to the data privacy policy of such third party YOU have expressly agreed (as for example “Social Media Platforms” such as Twitter, Facebook, SoundCloud, VK, Instagram, MixCloud, etc). Inter alia, INFINITY may obtain access permissions to end user pages of such third party and data relating to your pages (including but not limited to “access token pages”, “manage pages”, “read insights”, “show pages lists”, “publish pages”, “ID users” and any public information as published on the users pages (including pictures).

If YOU use our Services to connect to third party services (including “Social Media Platforms” as defined above), INFINITY may also archive certain information about YOU and your activities, including but not limited to: user generated content (messages, posts, comments, pages, profiles, images, feeds or communications through the Social Media Platforms, etc), additional customer profile information (age, gender, employer, profession, geographic location, education information, financial status, habits and preferences, etc).


3.1 Use of Personal Data by INFINITY

Your Personal Data is collected and processed in accordance with in this Privacy Policy, on the basis of the terms of use of the Services as amended from time to time and/or the contract entered by and between YOU and INFINITY (if any).

INFINITY, as a data controller, processes your Personal Data mainly to:
– manage your INFINITY account,
– provide YOU and other customers with the Services (including settings of the content delivery to third parties, identifying content, proposing a website or any web tool, etc),
– maintain, secure and improve its Services and operating system,
– ensure the Service and the use of the Service by YOU comply with the applicable laws.

From time to time INFINITY might also present YOU a voluntary survey or questionnaire about our current or possible future services or products.

3.2 Does INFINITY disclose Personal Data to anyone?

INFINITY takes your privacy very seriously. In order to serve YOU it is possible that people working for INFINITY might view your Personal Data to make sure We provide the best service, but such access will be on a need-to-know basis only and our people will be required to keep your Personal Data confidential and used only as provided by this Privacy Policy.

By using a INFINITY Service, YOU agree that INFINITY shall have the right to provide information related to the sales of your recordings to third parties, to aggregate such information in charts and other comparative informational materials, and to disseminate the same in any manner.

Your Personal Data may be transferred to any company that provides INFINITY with technical services (including but not limited to host provider) as used to deliver the Services. It is also possible that, with improvements to or addition of Services, it may be to your advantage for INFINITY to make certain Personal Data available to companies that INFINITY has a strategic relationship with or that perform work for INFINITY so that they can provide products and services to YOU on behalf of INFINITY. These companies may help us process information, extend credit, fulfill customer orders, provide YOU Services, manage and enhance customer data, assess your interest in our Services or conduct customer research or satisfaction surveys. We will provide these companies with only the Personal Data that they require to perform the tasks for which they have been hired to. These companies must also protect your Personal Data in accordance with this Privacy Policy. Without such information being made available, it might be difficult to sell your music, upload your songs and your album artwork, use or access our Services, have products delivered to YOU, receive customer service, provide us feedback to improve our Services.

Your personal information may also be disclosed to third parties if INFINITY is required to do so by law. Furthermore, if INFINITY receives notification that a content YOU have posted online using a Service infringes on the rights of a third party, INFINITY may, in its good faith discretion, disclose your contact information to such third party.

3.3 Where is stored or transferred the Personal Data?

Your Personal Data is mainly stored in European Union by INFINITY or its hosting providers. It may also be hosted in other countries, at any time in compliance with this Privacy Policy. Please note that, without affecting the governing law of the terms of use of the Service and/or the contract entered by and between YOU and INFINITY, the processing of your Personal Data is subject to French law.

Notwithstanding the above, when the law applicable to your Personal Data requires to store it in your own country, it may be stored accordingly.

INFINITY operates its Service all around the world and its teams are located in many countries to ensure provision of the best Service. Therefore, your Personal Data can be transferred in a country other than your own country and where INFINITY hires employees or providers that may have access to your Personal Data on a need-to-know basis. Each time your Personal Data is transferred out of European Union, We ensure that your Personal Data is protected in accordance with this Privacy Policy.

3.4 How long does INFINITY keep your Personal Data?

INFINITY will keep your Personal Data as long as your INFINITY account is not closed, provided YOU have not validly requested a deletion under Section 6 below.

Please note that some of your data may remain in our records even after your account is closed (for example to prove use of the Services, to process third parties claim within the applicable statute of limitation, etc.)


INFINITY will take appropriate administrative, technical, physical measures to safeguard your Personal Data against theft, misuse, unauthorized access, disclosure, alteration. INFINITY has used and will continue using commercially reasonable efforts to ensure the protection of your Personal Data.

Although there will always be people attempting to steal information, We follow the industry accepted security standards designed to safeguard and prevent unauthorized access to, disclosure of and use of your Personal Data. We use Secure Sockets Layer (“SSL”) encryption for credit card and other bank transactions. Due to this level of security, YOU must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 (or a later version), or Internet Explorer.

In addition, INFINITY will restrict employee access to databases containing Personal Data and impose confidentiality requirements upon employees who need to know such information.

YOU will be given discretion to create a user name and password that only YOU know to protect access to your INFINITY account. To further protect your information, YOU should change your password often and only use a browser that supports SSL encryption.

5. TECHNICAL INFORMATION (IP addresses, cookies and others)

As is the case with many websites, the INFINITY websites and apps (the “INFINITY Properties”) log your IP address and use standard technology called cookies (or similar technologies which store data on client side), which are small data files that are downloaded onto your computer or device when YOU visit the INFINITY Properties. Cookies identify your browser to the INFINITY Properties server whenever YOU interact with them so that We can identify YOU and give YOU access to your user account. We use cookies to improve our Services and the quality of your experience while visiting the INFINITY Properties. By using the INFINITY Properties, YOU are confirming your consent to our use of cookies as explained in this Privacy Policy.

The INFINITY Properties use the following types of cookies:
– Technical Cookies: necessary for the efficient functionality and navigation;
– Analytical Cookies: to monitor INFINITY Properties performance and analyze traffic;
– Profiling Cookies: to create user profiles and deliver advertising messages that match with such profiles.

INFINITY may use third party service providers for helping us analyze certain online activities (for example, to measure performance of our online campaigns or analyze visitor activity on the INFINITY Properties). These service providers may use cookies and other technologies in this framework.

Many websites gather non-personal information and store it in log files (for example IP address, browser type, referring/exit pages, operating system, date/time stamp, etc). None of this information identifies YOU directly. INFINITY may enable this technology for use as commonly accepted by industry practice.

YOU can set your browser to notify YOU when a cookie is enabled, allowing YOU to reject or disable it (consult the “Help” function of your browser). However, please note that some portion or functions of the INFINITY Properties or its partners’ websites may not work as well or at all if YOU disable the cookies.


YOU can help us keep your Personal Data accurate by updating such information whenever appropriate.

YOU have the right to:
– Access, rectify, and delete your Personal Data;
– Oppose the processing of your Personal Data for legitimate reasons; and
– Refuse the use of your Personal Data for marketing prospecting purposes;
provided that such rectification, deletion and opposition do not prevent INFINITY from providing a Service.

To exercise these rights, or should YOU have any question about our Privacy Policy, YOU must send a letter to INFINITY together with a copy of a signed identity document to the following address:

To the attention of the Data Protection Officer
128 Dzerjinsky st.
720011 Bishkek

Any claim about the use of your Personal Data by INFINITY may be addressed to INFINITY.


7.1. YOU warrant to communicate to INFINITY only your data and data about third parties YOU are duly authorized to communicate. Likewise, if YOU use a INFINITY Service from a non-INFINITY account, YOU warrant that this non-INFINITY account is your personal account or is an account for which YOU have a permitted access and YOU are authorized to manage and administrate.

7.2. YOU defend and hold harmless INFINITY against any and all claims or actions arising out of a breach of Section 8.1 above.

7.3. If INFINITY launches community-based services (such as message boards, blogs, instant messaging, etc), please note that any information YOU share through one of this service is visible to other users and can be seen, collected and used by others. INFINITY is not responsible for the personal data YOU choose to submit this way, YOU are solely responsible for any content that YOU post there.

7.4. Sometime INFINITY might link to other websites. If YOU choose to go to these other websites, please note that such websites may not be affiliated with INFINITY and not be subject to this Privacy Policy. We encourage YOU to carefully review such websites’ respective privacy policies and ask questions directly to them in this regard.


8.1. INFINITY may modify, alter or otherwise update this Privacy Policy from time to time, so We encourage YOU to review this Privacy Policy frequently. We may also attempt to notify YOU of any such changes to our Privacy Policy via email or by placing a notice on our home page but are not required to do so.

8.2. This Privacy Policy is governed by Kyrgyz law. Any dispute shall be subject to the exclusive jurisdiction of Kyrgyz Republic.